For all questions or issues, please reach out to info@ridetherapid.org
or call the Rapid Information Center at 616-776-1100.
For inquiries about joining the Partner Program, please reach out to partners@ridetherapid.org.
Organizations must be 501(c)3 or tax exempt to qualify.
Videos
The Wave: The Rapid's New E-Fare System
Everything Your Need To Know About The Wave
How To Register Your Wave Card
How To Tap Your Wave Card
How Capped Fare Works For The Wave
Managing Multiple Wave Cards
How To Load Value Onto Your Wave Card
Reporting A Wave Card Lost Or Stolen
General Contact
Mailing Address:
The Rapid
300 Ellsworth Avenue SW
Grand Rapids, MI 49503-4005
Grand Rapids, MI 49503-4005
Phone:
616.776.1100
Email:
info@ridetherapid.org