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For all questions or issues, please reach out to info@ridetherapid.org
or call the Rapid Information Center at 616-776-1100.
For inquiries about joining the Partner Program, please reach out to partners@ridetherapid.org.
Organizations must be 501(c)3 or tax exempt to qualify.

Videos


The Wave 101

How Capped Fare Works

The Wave: The Rapid's New E-Fare System

How To Register Your Wave Card

How To Tap Your Wave Card

Managing Multiple Wave Cards

How To Load Value Onto Your Wave Card

Reporting A Wave Card Lost Or Stolen

General Contact

Mailing Address:
The Rapid
300 Ellsworth Avenue SW
Grand Rapids, MI 49503-4005
Phone: 616.776.1100