For all questions or issues, please reach out to info@ridetherapid.org
or call the Rapid Information Center at 616-776-1100.
For inquiries about joining the Partner Program, please reach out to partners@ridetherapid.org.
Organizations must be 501(c)3 or tax exempt to qualify.
Videos
The Wave 101
How Capped Fare Works
The Wave: The Rapid's New E-Fare System
How To Register Your Wave Card
How To Tap Your Wave Card
Managing Multiple Wave Cards
How To Load Value Onto Your Wave Card
Reporting A Wave Card Lost Or Stolen
General Contact
Mailing Address:
The Rapid
300 Ellsworth Avenue SW
Grand Rapids, MI 49503-4005
Grand Rapids, MI 49503-4005
Phone:
616.776.1100
Email:
info@ridetherapid.org